This message is to advise that the document processing delays have been fully resolved. All systems are operating normally, and processing times have returned to expected levels.
Our team has completed monitoring and confirmed stability across the platform.
No action is required on your part at this time. If you have any questions or concerns, please contact support@conexiom.com.
Best regards, Conexiom Notifications
Posted Apr 21, 2026 - 08:44 PDT
Monitoring
Dear Valued Customer,
This message is to advise that document processing performance has largely returned to normal. The processing queue has been reduced to near-normal levels, and documents are being processed within expected timeframes.
We have moved this incident to monitoring and will continue to observe system performance to ensure continued stability.
No action is required on your part at this time. If you have any questions or concerns, please contact support@conexiom.com.
Best regards, Conexiom Notifications
Posted Apr 21, 2026 - 08:07 PDT
Identified
Dear Valued Customer,
This message is to advise that the issue impacting document processing has been identified. Our team is actively working to clear the processing backlog and restore normal service levels.
Document processing is continuing, though some delays may still be experienced until the backlog has been fully resolved. We will provide further updates as progress continues.
No action is required on your part at this time. If you have any questions or concerns, please contact support@conexiom.com
Best regards, Conexiom Notifications
Posted Apr 21, 2026 - 06:17 PDT
Investigating
Dear Valued Customer,
This message is to advise that Conexiom is currently experiencing delays in document processing. Some documents may take longer than expected to be received and processed.
Our team is actively investigating the issue and working to restore normal performance as quickly as possible. We will provide updates as more information becomes available.
No action is required on your part at this time. If you have any questions or concerns, please contact support@conexiom.com.
Posted Apr 21, 2026 - 06:08 PDT
This incident affected: Conexiom-NA1 (Document Processing).